Account Manager

Fluro are looking for a full-time Account Manager to join our experienced team.

This is a fantastic opportunity to be an integral part of a busy, growing agency that’s making a real name for itself with some brilliant clients such as Softcat, Microsoft Gold Partners, Zebra Technologies, Mammut and Monty Bojangles to name a few.

Friendly and highly organised, you’re confident to communicate creative ideas with clients and within the studio. Not afraid to muck in, you’ll be responsible for managing multiple client projects across branding and digital.

While you’ll support the Account Director, you’ll also be responsible for some of your own accounts and projects. Because you’ll be driving projects from beginning to end, you’ll need to be a self-starter who can confidently manage clients, stick to deadlines, and ask questions. Good, clear communication skills are paramount when dealing with clients and the internal team.

In short: we need a self-starter who is process driven and bursting with ideas, with the business sense and organisation skills to see projects through.

What we’re after

• 3+ years experience in a creative agency client services role
• Efficient, detail-oriented, organised, and able to work under tight deadlines
• Experience managing projects in a range of different channels including; branding, emails, social posts (paid and organic), website, print, video, campaign roll out, event stands and collateral, whitepapers, presentations etc.
• Skilled in project management
• Proficient in taking briefs independently and see them through a studio to execution
• Team player that’ll fit into our collaborative team
• Ambitious self-starter
• A growth mindset
• Clear verbal and written communicator
• An active interest in keeping up to date with trends and social media, with a love for all that’s new and innovative

What we offer:

In return, you’ll get to work with some incredibly knowledgeable and passionate individuals that truly love what they do.

• Hybrid work arrangement (after probation 3 days minimum in the studio)
• Opportunity to grow and progress
• 5 days paid-for professional development a year
• 23 days holiday PLUS birthday holiday
• Private healthcare including dental and optical cover
• Company profit share scheme
• Regular company events and socials
• Company pension
• Eco friendly studio space close to the Thames

What you’ll do:

• Support the Account Director and manage campaigns and projects from conception to completion, including campaign reporting
• Have a clear and highly organised process for managing large workloads
• Write client proposals and define a creative brief
• Project manage and plan workload through the studio
• Manage and take responsibility for the profitability of client’s accounts through effective financial planning and monthly invoicing
• A general thirst for digital knowledge/marketing and a significant interest in new platforms and channels, experience in social media management, PPC, SEO would be a plus!
• Look critically at work coming out of the studio to ensure it hits the brief from the clients requirements and quality checked to be seen to be coming from Fluro.

About us:

As a strategic brand and marketing company we believe that brand should be at the heart of all marketing activity. Success belongs to brave brands, the ones willing to challenge our perception of what’s possible, the ones who understand that being different is more important than being better.

The Drum ranked us as one of the top 100 Independent Agencies in the UK and thanks to our team, we’re proud to have earned the Great Place To Work® Certification™. We’ve also been nominated for a number of awards including Best Web Design Agency, Best Design Agency, Best Direct Marketing Agency and Best Corporate Communication Agency by The Drum Recommends.

We believe in honest relationships, strategic thinking and beautifully executed creative ideas. We’re proud of the work we do and we’re driven to deliver better outcomes for our customers. You won’t find any egos here – just a lovely group of committed, energetic self-starters who enjoy doing their best work. Ambitious and always passionate about our craft, we’re dedicated to building strong relationships, getting to the heart of strategic issues, and pushing creative boundaries.

Great Place to Work® believes that employee experience is at the heart of any great workplace, and we agree wholeheartedly. At Fluro we care deeply about culture, investing in our people and creating a dynamic and inclusive environment where you’ll feel valued and part of our team.

As close-knit team, our energy is infectious, and we genuinely enjoy working together.

We can’t wait to welcome you to the team.

Sound like you? Then give us a call, we’d love to hear from you.